Store Policy & Terms of Service

Customer Care

All questions about Store Policy & Terms of Service should be sent to hopemediacreativedesign@gmail.com 

 

Hope Media Creative Design believes that working with and supporting a small business should bring a different level of customer service to the table. I want every client and customer happy, heard, and appreciated. This includes valuing your privacy and safety,  being transparent about store policies and terms of service, and keeping you up to date with frequently asked questions
 

Privacy & Safety

Personal Information

When you complete a purchase on HopeMediaCreative.com, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

Hope Media Creative Design may also collect information about where you are on the internet (eg; the URL you came from, IP address, domain types like .net and .com), your browser type, the country where your computer is located, the pages of our website that were viewed during your visit, and any search terms that you entered on this site. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

With your permission, Hope Media Creative Design may send you emails about our store, new products, and other updates. In the event that you do not wish to be contacted for such purposes, ensure that you do not tick any email marketing sign up checkboxes. 

Hope Media Creative Design will not release your Personal Information to any entity outside of Hope Media Creative Design for mailing or marketing purposes unless you have given your prior permission. Hope Media Creative Design may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Hope Media Creative Design is hosted by Wix.com. They provide us with the e-commerce platform that allows us to sell Hope Media's products and services to you. Your data is stored through Wix.com on a secure server behind a firewall. 

Hope Media Creative Design's website contains links to third party websites operating their own terms and conditions and privacy policies. Hope Media Creative Design is not responsible for the policies of any linked third party sites and advises that you check out the privacy conditions of any other websites you visit.

 

Cookies are used on the website and stored locally on your own browser. More info on cookies can be found here

Payment Information

Hope Media Creative Design is hosted by Wix.com. Wix Payments is fully PCI DSS compliant, which is the highest information security standard for companies accepting credit card payments. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Terms of Service

This website is owned and operated by Hope Media Creative Design and is hosted by Wix.com

(Which provides us with this e-commerce platform that allows me to sell my products and services to you.)

Please read these Terms of Service carefully before accessing or using this website. By visiting this site and/or purchasing something from Hope Media Creative Design, you engage in Hope Media's “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced through hyperlinks. Hope Media Creative Design reserves the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to this website.

By agreeing to these Terms of Service, You:

  • Represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

  • May not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

  • Will not transmit any worms or viruses or any code of a destructive nature.

  • Agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by Hope Media Creative Design.

Hope Media Creative Design reserves the right to refuse service to anyone for any reason at any time.

Pricing

  • Prices for products are subject to change without notice.

  • Hope Media Creative Design reserves the right at any time to modify or discontinue a Service (or any part or content thereof) without notice at any time.

  • Hope Media Creative Design will not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Payment

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made through this site.

Third Party Links

  • Certain content, products, and services available via Hope Media's Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. Hope Media Creative Design is not responsible for examining or evaluating the content or accuracy and does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

  • Hope Media Creative Design is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Feedback and Creative Property Rights

  • If, at our request, you send certain specific submissions (for example: contest entries) or without a request from us you send feedback, creative ideas, suggestions, or other materials (whether online, by email, by postal mail, or otherwise), you agree that Hope Media Creative Design may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to Hope Media.

  • Hope Media Creative Design is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

  • Hope Media Creative Design may, but has no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

  • You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Hope Media or third-parties as to the origin of any comments.

  • You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Liability 

  • You agree to indemnify, defend and hold harmless Hope Media Creative Design and its owner/operator, service providers, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

  • You expressly agree that your use of, or inability to use, the service is at your sole risk. 

  • The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, durability, title, and non-infringement.

  • Hope Media Creative Design and its owner/operator, service providers, suppliers, interns and employees, will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

  • * Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

  • *In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

  • *Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Store Policies (Non-Custom Orders)

  • Certain products or services may have limited quantities and are subject to refund, return, or exchange only according to our Return Policy.

  • Hope Media Creative Design has made every effort to display as accurately as possible the colors and images of the products that appear in the online store. Hope Media cannot guarantee that your computer monitor's display of any color will be accurate.

  • Hope Media Creative Design reserves the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

  • Hope Media Creative Design reserves the right to limit the quantities of any products or services that are offered. 

  • All descriptions of products or product pricing are subject to change at anytime without notice.

  • Hope Media Creative Design reserves the right to discontinue any product at any time. 

 
 
 
 

Payment Methods

- Credit / Debit Cards 

- Paypal
- Offline Payments